LaunchKit Office · For online shops
What we set up for online shops like yours
Your own assistant, set up around your online shop: replies to customer questions, follow-ups for enquiries that go quiet and posts about new stock, all drafted for you to check before sending.
- You approve every send
- Every account stays in your name
- No calls needed, and no hard sell.
From£295one-off setup
Setup today, then £49 a month, first month free. Cancel any time.
Buy nowYour assistant 07:30
Today
- 09:00 · Studio · Pack yesterday’s orders
- 12:00 · Post office · Drop-off
- 15:00 · Studio · Photograph new stock
Get back to
Rose: asking where her order is.
Ready to approve: 5 drafts, including 1 post idea. Say ‘show drafts’.
In short
Less admin. Drafts ready for you to check.
You probably know AI could take some office work off your hands. Finding the time to set it up is the hard part.
The aim: less admin for you, and more of your evenings back.
That’s where we come in. We set up your own Grok Bot as your AI assistant, tailored to your business: your services, prices, area and tone.
You stay in charge. Nothing goes to a customer, or onto your socials, until you say so. Every account stays in your name, and you type every login yourself.
What you get
What Office sets up for online shops
Your own Grok Bot, set up as your assistant on your computer and your phone, connected to your email (Gmail or Outlook), calendar and files.
Enquiry replies
Every new enquiry gets a draft reply, ready on your phone each morning. It thanks them, confirms what they need and asks only for the basics: which items, how many and the date you need them by.
Chasers for quiet enquiries
Up to 3 short, different follow-ups for booking and event enquiries that have gone quiet. They stop the moment the guest replies.
Social posts and post ideas
Never stuck for what to post again. Each week you get fresh ideas from what’s happening, plus ready-to-use captions for the photos you pick. You choose what goes up.
Payment reminders
Polite reminder drafts for deposits or invoices you mark as overdue.
Thank-you follow-ups
A friendly check-in a few days after an order arrives.
Booking and price emails
The notes you jot down when you take an order, turned into a clear booking and price email.
Morning brief
A morning brief on your phone each weekday, with a phone-back list of who’s waiting to hear back from you. Plus a weekly summary every Friday, a monthly report and a simple tracker in your own Google Drive or OneDrive.
A typical week
Your week with Office
Here’s the kind of thing that lands on your phone. Every draft is ready for you to send, edit or skip.
Monday · 07:30 · Morning brief
One short message tells you what matters today: your jobs, who to get back to, and the drafts waiting for you.
Ready to approve: 5 drafts, including 1 post idea. Say ‘show drafts’.
Monday · 08:00 · New enquiry
Georgia, by email
“Could you do 40 of your linen napkins for a wedding? We need them by the end of May.”
Draft · to Georgia
Hi Georgia,
Thanks for getting in touch about a bulk order. So we can check availability, could you let us know which items, how many and the date you need them by?
We’ll get back to you during opening hours to confirm.
Thanks,Priya · Wild Thread Home Goods
Tuesday · 12:30 · Booking and price email from your notes
Your notes
Ben, 40 linen napkins in sage for a wedding. By 25 May. Gift wrap. Invoice for half now, rest before posting.
Draft · to Ben
Hi Ben,
Thanks for getting in touch about the wedding. Here’s what we can do for your 40 linen napkins:
- Forty linen napkins in sage
- Gift wrapped and posted by 25 May
- An invoice for the order
Price: from your price list
If you’d like to go ahead, just reply to this email and we’ll pencil it in.
Thanks,Priya · Wild Thread Home Goods
Wednesday · 07:00 · Chaser for a quiet enquiry
Draft · to Patricia
Hi Patricia,
Just checking you got the details for the linen napkins. Happy to answer any questions or change anything.
Thanks,Priya · Wild Thread Home Goods
Thursday · 07:00 · Payment reminder
Draft · to Kemi
Hi Kemi,
A quick reminder that the invoice for the napkin order is now overdue. The payment details are on the invoice.
If you’ve already paid, thank you, and please ignore this.
Thanks,Priya · Wild Thread Home Goods
Friday · 07:00 · Thank-you follow-up
Draft · to Liam
Hi Liam,
We hope your napkins arrived safely and the wedding was beautiful. Thank you for shopping with us.
Thanks,Priya · Wild Thread Home Goods
Friday · 07:30 · Post idea
Post idea · this week
New in the shop this week: linen napkins in sage, oat and rust. Here’s how they look on a Sunday table. Have a look, or send us a message.
You post it yourself, from your own account.
Friday · 16:00 · Weekly summary
What’s open and your numbers, with no customer names, and up to 3 style tips learned from your edits.
Example only. Names and jobs are made up. Written in your words, signed as your business. Prices come from your own price list.
Tailored
Built around your business
No two businesses work the same way, so every setup starts from yours: your services, prices, area and tone.
- Your services
- What you sell, postage, returns and what you don’t offer. It won’t offer anything you don’t do.
- Your prices
- Your prices, packages and deposits, so replies quote your own prices.
- Your area
- Where you are and who you serve, so replies point people the right way.
- Your tone
- How you write and sign off. On Fridays it compares its drafts with what you actually sent, and suggests style rules for you to approve.
- Your hours
- Weekdays only, or a Saturday morning check too. Your choice.
- Your tools
- Gmail or Outlook, your calendar and your files. If your shop platform already sends order and dispatch emails, we leave that to it, so no customer gets two messages.
More
That’s just the start
Your assistant can take on much more, shaped around how you work.
Your assistant can prep newsletters for you to approve.
Where’s-my-order replies
Drafts for order questions, from your own dispatch notes, ready to check.
Back-in-stock notes
A note to customers who asked about an item when it’s back, for you to approve.
Google review requests
A short thank-you two days after a visit, asking for a review. Never anything offered in return.
Promise keeper
Spots “I’ll send it by Friday” promises before they slip, and nudges guests for details you asked for.
Your own idea
Something eating your evenings? Tell us when you get in touch, and we’ll say if and how it can help.
Getting set up
Three ways to get set up
Three ways to get set up, then the same monthly plan for all.
In person£495
Kevin visits your site for a 2-hour setup and works through it with you, step by step.
£50 travel charge if you’re more than an hour from us. We confirm it before booking; it isn’t charged at checkout. When you type a password, he looks away.
Video call£395
A one-hour Google Meet call. Kevin takes you through a step-by-step checklist while you do each step on your own computer and phone.
He stops sharing whenever you type a login.
Online only£295
No call. You fill in our business form, we build your Grok Bot setup, and we email you a link within 3 working days of receiving the completed form.
You type every login yourself. We never ask for passwords.
Setup
- In person£495
- Video call£395
- Online only£295
One-off, charged when you buy.
Your Grok Bot plan (30 US dollars a month plus tax, at their current price) is paid to them, not us.
Then £49 a month, first month free, billed to the same card. Cancel any time. Ongoing upkeep: we keep your Grok Bot assistant in step with how your business works, change what isn’t working, suggest improvements, and send you xAI news and new features that might help. Includes 2 hours of help a month, which can be split.
Setup today, then £49 a month, first month free. Cancel any time.
Billed to your card. No VAT.
How setup works
Choose your setup
Buy on the Office page: in person, video call or online only. Or ask a question first: reply to Kevin’s email, or email hello@yourlaunchkit.co.uk. If Office isn’t a fit for your business, we’ll say so.
Before you start
Get your own Grok Bot plan and install it on your computer and phone, then fill in our business form.
Setup, your way
In person or on a video call, you connect your apps, set your rules and build your routines with Kevin, and test them live. Online only, we build your setup from your form and email you a link within 3 working days.
Your first week
Every draft is shown to you in full. When one’s not quite right, edit it, and your assistant learns your style.
Upkeep, every month
Your monthly plan starts with your setup, first month free. We keep your assistant in step with how your business works, and you get 2 hours of help a month.
Who does what
We do
- Shape the setup around your services, prices, area and tone
- Run the setup with you in person or on a video call, or build it from your form
- Build your routines and test them
- Keep your assistant in step with your business, on the monthly plan
You do
- Get your Grok Bot plan, on your own card
- Type your own logins. We never see them
- Check your drafts each weekday: about 5 to 10 minutes on your phone (an estimate)
- Say send, edit or skip. Nothing goes without you
Optional extra
Your AI receptionist
Your assistant works on your email, not your phone line. Want your calls covered too? It’s a paid extra we set up for you, separate from the core setup.
Price on request.
Questions
Good to know
Does anything get sent without me?
No. Your assistant only prepares drafts. Nothing goes to a customer, or onto your socials, until you say so. You approve every send.
Who are the messages from?
From you. Every draft is written in your words and signed as your business. You check it, then send, edit or skip.
Does Office answer my phone?
No. Your assistant works on your email, not your phone line. Want your calls covered too? Your AI receptionist is a paid extra we set up for you, separate from the core setup. Price on request.
What does it cost?
Setup is one-off: £495 in person, £395 by video call or £295 online only. Then £49 a month, first month free, billed to the same card. Cancel any time. Ongoing upkeep: we keep your Grok Bot assistant in step with how your business works, change what isn’t working, suggest improvements, and send you xAI news and new features that might help. Includes 2 hours of help a month, which can be split. Your Grok Bot plan (30 US dollars a month plus tax, at their current price) is paid to them, not us.
Whose accounts are they?
Yours. Every account stays in your name, and you type every login yourself. LaunchKit has no login and keeps none of your customers’ details.
What do I need?
A Windows or Mac computer, your phone, and your email on Gmail or Outlook. You buy your own Grok Bot plan, on your own card. LaunchKit is independent. It did not make Grok Bot, and is not part of, partnered with or endorsed by the company that makes it.
How do I get started?
Choose your setup on the Office page, or ask a question first: reply to Kevin’s email, or email hello@yourlaunchkit.co.uk. No calls needed, and no hard sell.
Get set up, or ask
Choose your setup, or ask Kevin first.
Pick in person, video call or online only, then buy on the Office page. Questions first? Email Kevin, or reply to his email. No calls needed, and no hard sell.
- In personKevin visits you. 2-hour setup.£495
- Video callOne-hour Google Meet call.£395
- Online onlyNo call. Built from your form.£295
Setup today, then £49 a month, first month free. Cancel any time.
Billed to your card. No VAT.
Or write to hello@yourlaunchkit.co.uk.